A 99.9% Server Uptime
Our hosting system is based on a reliable, topflight hardware architecture and a heavily modified Linux variation. That’s why, irrespective of what your website is, or how many website visitors you’ve got, or even if there’s a distributed denial–of–service attack, our physical servers will remain up and your sites will stay online.
All our hosting plans packages come with a 99.9% server uptime guarantee. And irrespective of which datacenter you choose, our uptime guarantee remains the same.
A 99.9% Network Uptime
If you would like to supply a first–rate web hosting service, you can barely depend on the default network configuration in a datacenter. We have set up our very own custom internal network to ensure an ultrasonic connection speed with the rest of the world.
And thanks to this, regardless of which datacenters you opt for: our US located datacenter, our UK located datacenter, in our FI located datacenter, in our Eastern Europe located datacenter or our AU located datacenter, you can enjoy a guaranteed 99.9% network uptime. And this guarantee is valid with all hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. In case you are unhappy with our hosting services, or if you think that they are inadequate, or if you decide that you need a VPS plans instead of a cloud hosting account – you will get a full refund, no questions asked.
All domain name registrations are nonrefundable, but you will continue to have complete control of your domain names even when you delete your hosting account with us.
24/7 Technical Support
If you run a hosting company, your technical support engineers are of primary importance. This is exactly why we’ve carefully picked a very practiced team of techs, each with many years of experience behind his back. Thanks to them, we offer 24x7 support with all our web hosting solutions.
And not only that, our company offers a 1–hour response time guarantee. All inquiries are responded to in less than one hour and our average support ticket response time is well under twenty minutes!