Service Uptime Guarantee in Semi-dedicated Servers
Through our semi-dedicated server plans, you will enjoy a 99.9% service uptime and you can now just forget about any issues you may have experienced with other companies. Different to the vast majority of hosting providers, we don't handle everything on a single server. Instead, every part of the hosting service, like the file storage, emails, databases, Control Panel, statistics, and so on., has its own clusters of web servers. If one web server fails, the others will take over, so your internet sites won't be affected. We use a cutting edge load-balancing platform that ensures the optimal performance of both our web servers and the sites accommodated on them. A number of independent Internet providers and diesel generators are our backup in case there is an infrastructural problem, while a group of skilled admins, that's available 24/7, keeps track of the system in case of software difficulties. Using our semi-dedicated hosting plans, your sites are going to be operational no matter what.
Service Uptime Guarantee in VPS Servers
Our Virtual Private Server packages feature a 99.9% uptime guarantee. The stability and availability of the service is guaranteed by a number of Internet providers and diesel backup generators. In addition, we work with new hardware for the physical servers in which the VPS accounts are created to prevent any probability of hardware crash and every part has been tested thoroughly. The security of your info is ensured through enterprise-level hard disk drives working in RAID and the uptime guarantee time includes all maintenance procedures, so your Internet sites shall be operating practically without any disruptions. Our knowledgeable admins will resolve quickly any software issue that may appear, so even if there's a problem with another VPS server account on the physical server, your VPS shall not be affected. The server uptime is listed on our website and not hidden in our Terms of Service given that we can keep our promise and provide a very dependable hosting service.
Service Uptime Guarantee in Dedicated Servers
While we cannot control what you do with your dedicated server, the types of offline software and / or script-driven applications you set up on it or how often you reboot it, we can ensure that it’s accessible at least 99.9% of the time. Your web server is going to be located in our state-of-the-art facility in downtown Chicago and its uptime and accessibility will be ensured by powerful diesel backup generators and a number of Internet providers, so no outages or any other infrastructural problems shall affect the proper functioning of your sites at any time. Our expert team of system administrators will ensure that if your server freezes for some reason, it will be restarted right away. To avoid any probability of malfunctions, we'll give you a server with new and extensively tested hardware components to make certain that your websites are going to be functioning no matter what.