One-Hour Response Guarantee in Semi-dedicated Servers
As we know how vital it is to get swift support, we promise that you’ll never have to wait around for more than sixty minutes to get an answer to any trouble ticket that you submit from your semi-dedicated server CP. In reality, you’ll seldom need to wait around for more than twenty-thirty minutes and this is valid for any issue regardless of its nature – general, technical or billing. What’s more, our technical and client support staff is on duty 24 hours a day, 7 days a week, so even in case you send a ticket during legal holidays, you’ll invariably obtain an instant reply, which will contain the answer to an inquiry, the solution to a problem or the details necessary to solve an issue yourself – if there’s something that you need to do on your end. If you use our services, you will never have to spend a whole day hanging around waiting for an answer like you would with a lot of other providers.