Phone Support

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You can find lots of hosting suppliers available, however the majority of them are resellers who have restricted resources, particularly when it comes to support. A way to distinguish them is the option to get in touch with the company by phone. The type of support that you will receive via this way of communication may vary based on the service provider - a few of them provide professional telephone support, various others offer common and customer support only since some issues are more time-consuming and it would be easier to be resolved via a support ticket, especially when the issue has to be escalated. Nonetheless, it is good to know that you could always get in touch with your web hosting supplier as there're lots of small issues that can be managed effortlessly and in a very timely manner through a telephone call, not mentioning that you are able to get additional info regarding the services before you become a customer.

Phone Support in Semi-dedicated Servers

The support services forall of the semi-dedicated server packages that we offer feature real-time phone support for fourteen hours every day. If you wonder which plan is suitable for your web sites, you would like to find out more about the plan's features or you'd like to have any other type of information about our solutions, you will be able to call any of the local numbers which we have in the United States of America, the United Kingdom and Australia and our customer support agents will help you. In case you currently have an account, you're able to contact us about sales and general matters, although we're often able to help with a multitude of tech issues as well. For entirely tech problems you should take advantage of our built-in ticketing system where the communication between you and our technical support team will be in 1 place, which is the better option in case your problem requires additional time to be taken care of or it has to be escalated to our system administrators.